Meet the COMPASS Team

The COMPASS Team is comprised of individuals from several service areas within UMMS and UM FPI. We have over 200 years of collective health care experience, and our Training and Support staff members hold certifications in Epic Prelude, Cadence, and Grand Central, as well as Referrals and TED.

The COMPASS governance structure is comprised of several executives from UMMS, UMMS hospitals, UM FPI, and UM CMG, as outlined in a September 2015 memo from Hank Franey of UMMS and Bill Tucker of UM FPI. Read more about COMPASS and the governance structure here.

COMPASS Senior Leaders

COMPASS senior leaders not only direct the operations for the COMPASS Team, but also lead and participate in many inter-organization operational workgroups

Cindy Little

Cindy Little

Director of Registration and Scheduling Training and Support


COMPASS Training Team

Epic-certified COMPASS Trainers work on a variety of optimization and quality assurance projects in addition to training new and existing employees on registration, scheduling, and ADT functionalities within Epic Portfolio.

Samantha Gilmore

Samantha Gilmore

Epic Certified Trainer — Certified in CAD, PRE, TED, and CAD & PRE Curriculum; Credentialed in GC

Clarence Flight

Clarence Flight, Jr.

Epic Certified Trainer — Certified in GC; Proficient in CAD; Credentialed in PRE and CAD

 

Blair Woodson

Blair Woodson

Epic Trainer — Credentialed in PRE


COMPASS Support Team

Epic-certified COMPASS Support Analysts work on optimization and quality assurance projects, and conduct site visits, in addition to providing support for patient access staff, super users, and managers on a daily basis.

Mia Forbes 

Mia Forbes

Epic Business Operations Analyst I


COMPASS Operations Staff

COMPASS Operations staff support the efforts of the overall COMPASS Team in a variety of ways, including quality assurance and communications.

Joanne Caruso

Joanne Caruso

Quality Assurance Analyst

Heather Schuchardt

Heather Schuchardt

Administrative Assistant

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