About COMPASS

Your GPS for patient access at UM medical enterprise.

Just like the navigational tool, COMPASS provides direction for patient access. Essentially, this means that COMPASS trains, supports, assures data quality, and works to optimize and align patient access activities (patient registration, scheduling, and admission/discharge/transfer [ADT]) system-wide in Epic Portfolio through collaboration with system partners, including UMMS hospitals and clinical practices, UM FPI, and many inter-organization operational workgroups.

What does COMPASS stand for?

COMPASS is an acronym that stands for the Collaborative Operations Management of Patient Access Shared Services.

Why is COMPASS important?

Inconsistency in patient access processes can be dangerous, especially when it comes to the clinical link between the patient and their registration.

COMPASS aims to positively impact patient care and the financial stability of the University of Maryland medical enterprise. By collaborating with system partners, COMPASS helps to create consistency through the alignment of patient access functions across UMMS hospitals and physician groups, and UM FPI practices.

Who works for COMPASS?

Governed by executives within the University of Maryland medical enterprise, the COMPASS Team is comprised of individuals from several service areas within UMMS and UM FPI. We have over 200 years of collective health care experience, and our Training and Support staff members hold certifications in Epic Prelude, Cadence, and Grand Central, as well as Referrals and TED.

What is the COMPASS Mission?

The COMPASS mission is to create consistency through the alignment of patient access processes throughout the University of Maryland Medicine enterprise by providing top-quality training, support, and optimizations in the use of Epic Portfolio Prelude, Cadence, and ADT modules.

When did COMPASS become official?

The COMPASS Team became an official part of the University of Maryland medical enterprise on December 1, 2015, just two months prior to the very first transition to Epic. In a memo circulated to leadership, Hank Franey, Executive Vice President and Chief Financial Officer of UMMS, and Bill Tucker, Chief Corporate Officer of UM FPI, discussed the function, leadership, and overall governance structure of the organization now known as COMPASS.

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