UM Rehabilitation and Orthopaedic Institute

University of Maryland Rehabilitation Orthopedic Institute (Rehab)

Managers and Directors:

NOW request Application Access for new and existing staff On-Line!

You now have the ability to enter the demographic information one time! You can request access to 1 or 9 applications on one form!

These application requests are for access granted by UMMS IS&T of supported applications for staff requiring access to an electronic system as a New Employee or additional access for Existing Staff. Written directions and a brief tutorial are available below to assist you in using the online form.

Click the button below to access the Portal !

     

Watch this short (less than 5 minute) tutorial showing how to complete the Portal Access Request

Do you want to print directions?

Access Request Forms

Click the name of the application and complete the required Access Request Form. Scan the form(s) and email to ISTSupport@umm.edu OR Fax the form(s) to the number listed on the form.

  • Access Request Form for the following
    • Cerner-PowerChart-EMR
    • Portfolio (Epic) EMR
    • Lexmark ImageNow DMS
    • ProVation
    • Synapse/Prosolve

    How to Report an IT Problem:

When contacting the Helpdesk by phone or email,you need to provide the following information in order for the Helpdesk staff to determine the nature and scope of your request

  1. Contact information – name and call-back phone number Helpdesk can reach you or an alternate contact person
  2. Your location – unit name, building, floor and room number
  3. Detailed description of your question or issue.
  • If it is related to your PC or a printer include asset number/PC or printer name
  • If it is related to an application, include the application name, any error messages that you received, time that the issue occurred, and names of co-workers having the same issue

Password Reset

If you need a password reset, contact the Helpdesk. On campus dial 4357, off campus dial 410-328-4357 or send an email tohelpdesk@umm.edu.

Guest Wireless Access

While visiting the University of Maryland Rehabilitation Orthopedic Institute, guests can connect to the Guest Network from most locations. Guest wireless is a free service intended for use by visitors, patients, and guests requiring short-term access. It is an unsecured connection and should not be used to send or receive sensitive information.

To use the guest wireless, you must review and agree to our acceptable use statement. This statement informs you that you agree to follow all applicable Medical Center policies and procedures on network access and use.

To access our guest wireless,

  1. Access the list of available wireless networks
  2. Click “ummc-guest”
  3. Open your browser and the acceptance policy will be displayed
  4. Review and accept the policy

You will now be on the Guest Network and can start browsing

Hardware: Computer/Printer

To request a new computer or printer contact the Helpdesk. On campus dial 4357, off campus dial 410-328-4357 or send an email tohelpdesk@umm.edu.

Software: Applications

To request a new computer or printercontact the Helpdesk. On campus dial 4357, off campus dial 410-328-4357 or send an email tohelpdesk@umm.edu.

Mobile Devices: Telephone

To request a mobile device to be used with your current position, contact your Manager and/or Director. Managers and Directors will need to contact the Helpdesk. On campus dial 4357, off campus dial 410-328-4357 or send an email tohelpdesk@umm.edu.

This content is for Internal Use only.