University of Maryland Baltimore Washington Hospital (BWMC)
Managers and Directors:
NOW request Application Access for new and existing staff On-Line!
You now have the ability to enter the demographic information one time! You can request access to 1 or 9 applications on one form!
These application requests are for access granted by UMMS IS&T of supported applications for staff requiring access to an electronic system as a New Employee or additional access for Existing Staff. Written directions and a brief tutorial are available below to assist you in using the online form.
Click the button below to access the Portal !
Watch this short (less than 5 minute) tutorial showing how to complete the Portal Access Request
Do you want to print directions?
Access Request Forms
Click the name of the application, complete the required Access Request Form. Complete the form online, or scan the form(s) and email to ISTSupport@umm.edu OR Fax the form(s) to the number listed on the form.
How to Report an IT Problem:
When contacting the Helpdesk by phone or email, you need to provide the following information to the Helpdesk staff so they may determine the nature and scope of your request.
- Contact information – name and call-back phone number where the Helpdesk may reach you, or an alternate contact person
- Your location – unit name, building, floor, and room number
- Detailed description of your question or issue
- If it is related to your PC or a printer include the asset number and the PC or printer name
- If it is related to an application, include the application name, any error messages you received, time the issue occurred, and the names of co-workers having the same issue
Password Reset
If you need a password reset, contact the Helpdesk. On campus dial 4357, off campus dial 410-328-4357, or send an email to helpdesk@umm.edu.
Guest Wireless Access
While visiting the University of Maryland Baltimore Washington Medical Center, guests may connect to the Guest Network from most locations. Guest wireless is a free service intended for use by visitors, patients, and guests requiring short-term access. It is an unsecured connection and should not be used to send or receive sensitive information.
To use the guest wireless, you must review and agree to our Acceptable Use statement. The statement informs you that you agree to follow all applicable Medical Center policies and procedures on network access and use. To access our guest wireless:
- Access the list of available wireless networks
- Click “ummc-guest”
- Open your browser and the acceptance policy will be displayed
- Review and accept the policy
You will now be on the Guest Network and may start browsing.
Hardware: Computer / Printer
To request a new computer or printer, contact the Helpdesk. On campus, dial 4357, off campus dial 410-328-4357, or send an email to helpdesk@umm.edu.
Software: Applications
To request software/applications, contact the Helpdesk. On campus, dial 4357, off campus dial 410-328-4357, or send an email to helpdesk@umm.edu.
Mobile Devices: Telephone
To request a mobile device to be used in your current position, contact your manager and/or director. Your manager or director will need to contact the Helpdesk. On campus dial 4357, off campus dial 410-328-4357, or send an email to helpdesk@umm.edu.