October - December 2018

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Table of Contents

 


November 20, 2018

November release: a hard stop in the email address field and patient self-service in MyPortfolio

  • Hard Stop for Patient Email Addresses during Registration
  • Why Collecting Patient Email Addresses is Critical to Our Patients' Health Care
  • PLUS: a MyPortfolio Scripting Guide to help clinical support staff talk to patients about the benefits of activating a MyPortfolio account
  • Patients Can Now Add Themselves to the Wait List via MyPortfolio
  • Additional Resources and Recent Release Notes You Might Have Missed...

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November 13, 2018

Coming soon: A hard stop for the patient email address field during registration

  • COMPASS Team Announcement
  • New Manual for Grand Central Patient Access
  • Hard Stop for Patient Email Addresses - coming soon!
  • Why Collecting Patient Email Addresses is Critical to Our Patients' Health Care
  • PLUS: a MyPortfolio Scripting Guide to help clinical support staff talk to patients about the benefits of activating a MyPortfolio account

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October 30, 2018

Effective dates, SMURFs, and referrals training documentation

  • Entering Effective Dates for Patients' Insurance
  • Updates to SMURF Referral Forms
  • New Referrals Workflow Training - Added Dates and Training Documentation

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October 16, 2018

Portfolio October 2018 Release News

  • Mark a Patient's Veteran Status
  • Additional Resources
  • Recent Release News You Might Have Missed

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October 1, 2018

Patients Now Able to Update Demographics in MyPortfolio & more

  • New COMPASS Intranet URL
  • Payer Plan Updates
  • Patients Can Now Update Their Demographics in MyPortfolio
  • Tavoca Tutorial: How to Reverse an Accidental Cancellation for a Patient in Tavoca

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