Cross Functional Collaboration
Cross-Functional Collaboration Goals
- Improve job satisfaction and patient experience through optimization
- Reduce waste and redundancies related to non-clinical tasks
- Increase time spent on meaningful clinical tasks
- Utilize team member experiences to promote change
- Enhance nursing partnership with Operations and Food Services
Food Services Partnership:
November 2022 – May 2023
•Utilize feedback from Nursing Workforce Survey Analysis
•Conduct direct observations of frontline and discovery of local team member experience at: UM SRH, UM UCH, UM CRMC, and UMMC
•Reduce RN time spent on reheating and distributing meals
•Review site policies for nurse ability to reheat food for system
•Share output for Morrison contract review
Operations Partnership:
June 2023 – December 2023
•Conduct direct observations of frontline and discovery of local team member experience regarding stocking supplies, transport, and housekeeping activities
•Review site policies regarding operations functions
•Share review and develop partnership action plan with Operations partners
Pyxis Optimization:
TBD
•Survey nurses and pharmacy regarding opportunities for Pyxis Optimization
•Collect feedback from team members at the Pyxis for real-time feedback
•Create Action Plans with Directors of Pharmacy
We Asked, You Said
With over 350 responses from our system-wide nursing survey, we heard that there was a need to reduce waste and redundancies related to non-clinical tasks. From these responses, the Cross-Functional Collaboration Subgroup has chosen to focus on working with our operations colleagues regarding food services and supplies.
