Tech and Facility Support

Information Services and Technology Support

For any issue involving your UMMS Credentials (Mail and Windows Login), always contact the UMMS Helpdesk at 410-328-HELP (4357).

During UAC Business Hours (8 am - 4 pm)

For urgent IT issues, contact our own UMMS Ambulatory Care Internal Service Line at 385-285-7751. Select option 2 for Central Services, then option 4 for IT Services

For non-urgent issues, use the Team Services Portal to create an IT Ticket.
- *** The Information Technology site via the Team Services Portal link is not compatible with the Internet Explorer browser. You can access this site by clicking on the Team Services Portal link located in the Start menu or by right clicking this link, copying the link and pasting it into another browser (i.e. Chrome or Edge). ***

After Hours (4 pm - 8 am)

For all after hours IT needs, please call the UMMS Helpdesk at 410-328-HELP (4357).

During UAC Business Hours (8 am to 8 pm)

For urgent Facility Services and Support issues impacting patient care or business operations, contact our own UMMS Ambulatory Care Internal Support Service Line at 385-285-7751. Select option 2 for Central Services, then option 5 for Facility Service.
For non-urgent issues, use the Team Services Portal to create a Facilities Ticket.
- *** The Facilities and Maintenance site via the Team Services Portal link is not compatible with the Internet Explorer browser. You can access this site by clicking on the Team Services Portal link located in the Start menu or by right clicking this link, copying the link and pasting it into another browser (i.e. Chrome or Edge). ***

This content is for Internal Use only.