UM Access Center Ryde Central Training: How to Order Patient Transportation
On February 27, 2023, the University of Maryland Access Center (UMAC) is launching a new system called Ryde Central, also known as TraumaSoft, for ordering patient transportation between UMMS member organizations. Ryde Central is a single platform that will allow member organizations to access multiple vendors without multiple phone calls.
The platform will electronically connect with transport vendors to identify the best transport times for the member hospitals. Care Managers, Case Managers, RN’s and end-users will utilize Ryde Central to request patient transportation.
To learn more about Ryde Central/TraumaSoft and to get the training you need to use this new and improved platform, please see the information below:
Ryde Central/Traumasoft Overview: PowerPoint Presentation | PDF
Ryde Central/Traumasoft Training Videos
Ryde Central/Traumasoft Frequently Asked Questions
Tip Sheet: Ordering Patient Transportation via Epic
How to Edit a Trip
Reviewing a Round Trip Ride
Ambulance Transport Changes: Detailed Instructions | Education and Training | Vendor Dispatch Priorities
Contact Us
All calls related to Ryde Central/Traumasoft should go to 410-328-1234. If you have additional questions or need more information, please contact mlynn@umm.edu or Deb.Youngquist@umm.edu.